Jakestone Inc.
Peachtree Corners, Georgia
Last updated: April 2, 2026
Information We Collect
Jakestone collects the following information when you create an account or use our services:
- Personal information: Name, email address, phone number, and service address
- Payment information: Credit or debit card details, processed securely through Stripe. Jakestone does not store your full card number.
- Service information: Details about the services you request, including descriptions, photos, scheduling preferences, and communication with your assigned pro
- Location information: Service address and, for trade professionals, GPS location during active jobs for tracking and dispatch purposes
- Device information: Browser type, IP address, and device identifiers collected automatically when you use our platform
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our home services platform
- Match you with qualified trade professionals
- Process payments and send transaction-related communications
- Send service notifications via SMS and email (appointment confirmations, job status updates, pro arrival alerts)
- Send platform invitations to trade professionals via SMS and email
- Ensure safety and security for homeowners and trade professionals
- Comply with legal obligations
SMS/Text Messaging
By providing your phone number during account registration, you consent to receive service-related text messages from Jakestone. These messages include appointment confirmations, job status updates, pro arrival notifications, and platform communications. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP.
Information Sharing
We do not sell your personal information. We share your information only with:
- Trade professionals assigned to your service request (limited to information necessary to complete the job)
- Payment processors (Stripe) to process transactions
- Communication providers (Twilio, Resend) to deliver SMS and email notifications
- Law enforcement when required by law
Data Security
We use industry-standard security measures to protect your information, including encrypted data transmission (SSL/TLS), secure payment processing through Stripe, and access controls on our systems.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].
Contact Us
Jakestone Inc.
Peachtree Corners, GA
Email: [email protected]
Website: jakestone.build